Frequently Asked Questions

Find answers to common questions about your Strauss experience

How do I determine my correct size?

We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders immediately. You may cancel within 30 minutes of placement; otherwise, you can initiate a return once the item arrives.

What materials do you use in your clothing?

Strauss is committed to quality. We use a blend of premium organic cotton, sustainable viscose, and high-grade recycled polyesters.

Do you restock items that are sold out?

Many of our core essentials are restocked regularly. Seasonal collections are typically limited edition and may not return once sold out.

How should I care for my Strauss garments?

To maintain the longevity of your pieces, we recommend washing in cold water and hanging to dry. Specific care instructions are located on the inner garment label.

Do you offer international shipping?

Yes, Strauss ships to over 50 countries worldwide. Shipping costs and delivery times vary by destination.